Return & Refund Policy

30-Day Money-Back Guarantee | 100% Satisfaction Guarantee

Your satisfaction is our priority. We want you to feel confident when shopping with us.

If you are not satisfied with your purchase for any reason, we offer a simple and hassle-free refund process.

1. 30-Day Satisfaction Guarantee

If you are not completely satisfied with your purchase, you may request a full refund within 30 days of receiving your order.

No Return Required — Full Refund Guaranteed!

• No need to return the product.

• No return shipping fees.

• No complicated return procedures.

• Full refund to your original payment method.

• No need to explain why you are dissatisfied.

2. How to Request a Refund

Requesting a refund is simple.

Step 1: Contact our customer support team at 202427771@qq.com.

Step 2: Provide your order number or the email address used when placing your order.

Step 3: Our customer support team will review your request and process your eligible refund.

We aim to respond to all refund requests within 24 hours.

3. Refund Processing Time

Once your refund has been approved, we will issue a full refund to your original payment method.

Refunds are generally processed by us within 1–3 business days after approval. Your bank or card issuer may require additional time to make the funds available.

You do not need to return the product to receive your refund.

4. Damaged, Incorrect, or Unsatisfactory Products

If your product arrives damaged, is different from what you ordered, or does not meet your expectations, please contact us.

We will provide a full refund for eligible requests within 30 days of delivery, without requiring you to return the product.

5. Contact Us

If you have any questions or concerns about your order, please contact our customer support team.

Email: 202427771@qq.com

We are committed to providing a simple, transparent, and customer-friendly shopping experience.

This policy does not limit any statutory consumer rights that apply to your purchase.